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Redis Issues

Troubleshooting Redis connection problems.

Connection Errors

Cannot Connect to Redis

Check:

  1. Redis is running: redis-cli ping
  2. Correct host and port in .env
  3. Network connectivity
  4. Firewall rules

Solutions:

  1. Start Redis: redis-server or docker compose up redis
  2. Verify REDIS_HOST and REDIS_PORT
  3. Test connection: redis-cli -h localhost -p 6379 ping
  4. Check authentication if password set

Redis Not Required

Note: TMA Cloud works without Redis!

  • Caching will be disabled
  • Real-time events won't work
  • Performance may be slower
  • App will function normally

Docker Redis

Container Not Starting

Check:

  1. Docker compose logs: docker compose logs redis
  2. Port conflicts
  3. Volume mounts

Solutions:

  1. Check logs for errors
  2. Verify port 6379 is available
  3. Restart container: docker compose restart redis